{"id":847,"date":"2026-09-01T18:05:28","date_gmt":"2026-09-01T21:05:28","guid":{"rendered":"https:\/\/docs.criabusiness.app\/?docs=cria-business\/configuracao\/acesso-a-plataforma-2"},"modified":"2026-09-01T19:00:55","modified_gmt":"2026-09-01T22:00:55","slug":"acesso-a-plataforma-2","status":"publish","type":"docs","link":"https:\/\/docs.criabusiness.app\/?docs=cria-business\/configuracao\/acesso-a-plataforma-2","title":{"rendered":"Acesso \u00e0 plataforma"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Introdu\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O CR.IA Business \u00e9 uma plataforma web e n\u00e3o requer instala\u00e7\u00e3o local nos computadores dos usu\u00e1rios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O acesso ao sistema \u00e9 realizado diretamente por meio do navegador de internet utilizando o endere\u00e7o:<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.criabusiness.app\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s o acesso, o usu\u00e1rio poder\u00e1 autenticar-se utilizando uma conta Microsoft ou Google.<\/p>\n\n\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Requisitos para Utiliza\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Para utilizar o CR.IA Business \u00e9 necess\u00e1rio:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Acesso \u00e0 internet<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Navegador de internet atualizado, como Google Chrome ou Microsoft Edge<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Conta Microsoft ou Google para autentica\u00e7\u00e3o<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Permiss\u00e3o de acesso aos bancos de dados corporativos que ser\u00e3o utilizados pela plataforma<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">N\u00e3o \u00e9 necess\u00e1rio instalar nenhum software adicional na m\u00e1quina do usu\u00e1rio.<\/p>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Acesso \u00e0 Plataforma<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Para acessar o CR.IA Business:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Abra o navegador de internet.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Digite o endere\u00e7o <strong><a href=\"https:\/\/www.criabusiness.app\">https:\/\/www.criabusiness.app<\/a><\/strong>.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A tela de autentica\u00e7\u00e3o da plataforma ser\u00e1 exibida.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"543\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-Login-nova-1024x543.png\" alt=\"\" class=\"wp-image-862\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-Login-nova-1024x543.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-Login-nova-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-Login-nova-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-Login-nova-1536x815.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-Login-nova.png 1917w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Processo de Login<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O CR.IA Business permite autentica\u00e7\u00e3o utilizando provedores de identidade externos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">As op\u00e7\u00f5es dispon\u00edveis s\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Entrar com Microsoft<\/strong><\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Entrar com Google<\/strong><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Login com Conta Microsoft<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Clique na op\u00e7\u00e3o <strong>Entrar com Microsoft<\/strong>.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe ou selecione as credenciais da conta Microsoft.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Autorize o acesso \u00e0 aplica\u00e7\u00e3o, caso solicitado.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Login com Conta Google<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Clique na op\u00e7\u00e3o <strong>Entrar com Google<\/strong>.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Selecione ou informe a conta Google que ser\u00e1 utilizada.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Autorize o acesso \u00e0 aplica\u00e7\u00e3o, caso solicitado.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"543\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-autenticacao-nova-1024x543.png\" alt=\"\" class=\"wp-image-861\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-autenticacao-nova-1024x543.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-autenticacao-nova-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-autenticacao-nova-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-autenticacao-nova-1536x815.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/Tela-autenticacao-nova.png 1917w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Redirecionamento para Instala\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s o primeiro login na plataforma, o usu\u00e1rio ser\u00e1 automaticamente direcionado para a tela de <strong>Instala\u00e7\u00e3o<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Essa tela apresenta as etapas necess\u00e1rias para preparar o ambiente do CR.IA Business e permitir sua utiliza\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O primeiro usu\u00e1rio que acessar a plataforma ser\u00e1 automaticamente definido como <strong>Administrador<\/strong> do ambiente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Esse usu\u00e1rio ser\u00e1 respons\u00e1vel por realizar as etapas iniciais de instala\u00e7\u00e3o e configura\u00e7\u00e3o do ambiente.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-inicial-instalacao-1024x542.png\" alt=\"\" class=\"wp-image-860\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-inicial-instalacao-1024x542.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-inicial-instalacao-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-inicial-instalacao-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-inicial-instalacao-1536x813.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-inicial-instalacao.png 1647w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A tela de Instala\u00e7\u00e3o apresenta as etapas necess\u00e1rias para preparar o ambiente:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Instalar o conector<\/strong> \u2013 realiza a instala\u00e7\u00e3o do conector respons\u00e1vel pela comunica\u00e7\u00e3o com o ambiente da empresa.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Configurar conex\u00e3o<\/strong> \u2013 configura o acesso aos dados que ser\u00e3o utilizados pela plataforma.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Adicionar seu primeiro agente<\/strong> \u2013 permite adicionar um agente pronto dispon\u00edvel na Loja.<\/li>\n\n\n\n<li style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Convidar usu\u00e1rios<\/strong> \u2013 etapa opcional para adicionar outros usu\u00e1rios ao ambiente.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s concluir as etapas necess\u00e1rias, o usu\u00e1rio poder\u00e1 <strong>Finalizar a Instala\u00e7\u00e3o<\/strong> e ser\u00e1 direcionado para o Chat do CR.IA Business.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-style-default wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Pr\u00f3ximo passo:<\/strong> Instala\u00e7\u00e3o do conector.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introdu\u00e7\u00e3o O CR.IA Business \u00e9 uma plataforma web e n\u00e3o requer instala\u00e7\u00e3o local nos computadores dos usu\u00e1rios. O acesso ao sistema \u00e9 realizado diretamente por meio do navegador de internet utilizando o endere\u00e7o: Ap\u00f3s o acesso, o usu\u00e1rio poder\u00e1 autenticar-se utilizando uma conta Microsoft ou Google. Requisitos para Utiliza\u00e7\u00e3o Para utilizar o CR.IA Business \u00e9 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":562,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-847","docs","type-docs","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=847"}],"version-history":[{"count":5,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/847\/revisions"}],"predecessor-version":[{"id":865,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/847\/revisions\/865"}],"up":[{"embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/562"}],"wp:attachment":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=847"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}