{"id":849,"date":"2026-09-01T18:05:54","date_gmt":"2026-09-01T21:05:54","guid":{"rendered":"https:\/\/docs.criabusiness.app\/?docs=cria-business\/configuracao\/conexao-com-dados"},"modified":"2026-09-01T23:34:39","modified_gmt":"2026-09-02T02:34:39","slug":"conexao-com-dados","status":"publish","type":"docs","link":"https:\/\/docs.criabusiness.app\/?docs=cria-business\/configuracao\/conexao-com-dados","title":{"rendered":"Conex\u00e3o com dados"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Objetivo<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Nesta etapa ser\u00e1 configurado o acesso do CR.IA Business ao sistema e ao banco de dados que ser\u00e3o utilizados pela plataforma.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A conex\u00e3o permite que os agentes do CR.IA Business acessem as informa\u00e7\u00f5es corporativas necess\u00e1rias para realizar consultas, an\u00e1lises e responder \u00e0s perguntas realizadas pelos usu\u00e1rios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Cada sistema cadastrado representa uma origem de dados que poder\u00e1 ser utilizada pelos agentes da plataforma.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\"><strong>Importante:<\/strong> antes de configurar a conex\u00e3o, a etapa de <strong>Instala\u00e7\u00e3o do conector<\/strong> deve estar conclu\u00edda.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Bancos de dados suportados<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Atualmente, o CR.IA Business permite conex\u00e3o com os seguintes bancos de dados:<\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li><strong>Microsoft SQL Server<\/strong><\/li>\n\n\n\n<li><strong>PostgreSQL<\/strong><\/li>\n\n\n\n<li><strong>SAP HANA<\/strong><\/li>\n\n\n\n<li><strong>Oracle<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A configura\u00e7\u00e3o pode variar de acordo com o sistema utilizado e com a infraestrutura do ambiente da empresa.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Acessar a configura\u00e7\u00e3o da conex\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s concluir a instala\u00e7\u00e3o do conector, retorne \u00e0 tela de <strong>Instala\u00e7\u00e3o<\/strong> do CR.IA Business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A etapa:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Configurar conex\u00e3o<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">ser\u00e1 disponibilizada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Clique nessa op\u00e7\u00e3o para iniciar a configura\u00e7\u00e3o do sistema e do banco de dados.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-1024x542.png\" alt=\"\" class=\"wp-image-892\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-1024x542.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao.png 1076w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A plataforma apresentar\u00e1 a tela de cadastro de sistemas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Para criar uma nova conex\u00e3o, clique em:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Novo<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-criar-conexao-1024x545.png\" alt=\"\" class=\"wp-image-891\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-criar-conexao-1024x545.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-criar-conexao-300x160.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-criar-conexao-768x408.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-criar-conexao-1536x817.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-criar-conexao.png 1647w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ser\u00e1 apresentada a janela de configura\u00e7\u00e3o da conex\u00e3o, organizada nas seguintes abas:<\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li><strong>Geral<\/strong><\/li>\n\n\n\n<li><strong>Avan\u00e7ado<\/strong><\/li>\n\n\n\n<li><strong>Conex\u00e3o<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Cada aba possui informa\u00e7\u00f5es espec\u00edficas necess\u00e1rias para configura\u00e7\u00e3o do ambiente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Aba Geral<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Na aba <strong>Geral<\/strong> s\u00e3o informados os dados de identifica\u00e7\u00e3o do sistema que ser\u00e1 conectado ao CR.IA Business.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-geral-1024x541.png\" alt=\"\" class=\"wp-image-890\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-geral-1024x541.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-geral-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-geral-768x406.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-geral-1536x812.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-geral.png 1650w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Preencha os seguintes campos:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Nome<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe um nome que permita identificar facilmente o sistema dentro do CR.IA Business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Exemplos:<\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>SAP Business One<\/li>\n\n\n\n<li>ERP Produ\u00e7\u00e3o<\/li>\n\n\n\n<li>SAP Matriz<\/li>\n\n\n\n<li>Banco Corporativo<\/li>\n\n\n\n<li>Sistema Financeiro<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Recomenda-se utilizar um nome simples e facilmente reconhecido pelos administradores da plataforma.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Descri\u00e7\u00e3o<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe uma breve descri\u00e7\u00e3o do sistema ou da finalidade da conex\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Exemplo:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><code>Base de produ\u00e7\u00e3o do SAP Business One utilizada pela matriz.<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O preenchimento da descri\u00e7\u00e3o facilita a identifica\u00e7\u00e3o do ambiente, principalmente quando existem v\u00e1rias conex\u00f5es cadastradas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Tipo Sistema<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Selecione o tipo de sistema que ser\u00e1 conectado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Essa informa\u00e7\u00e3o identifica a aplica\u00e7\u00e3o ou ambiente de origem dos dados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s preencher as informa\u00e7\u00f5es da aba <strong>Geral<\/strong>, acesse a aba <strong>Avan\u00e7ado<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Aba Avan\u00e7ado<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A aba <strong>Avan\u00e7ado<\/strong> cont\u00e9m informa\u00e7\u00f5es utilizadas para integra\u00e7\u00e3o com o sistema corporativo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-avancado-1024x542.png\" alt=\"\" class=\"wp-image-889\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-avancado-1024x542.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-avancado-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-avancado-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-avancado-1536x813.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-avancado.png 1647w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Os campos dispon\u00edveis s\u00e3o:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Endpoint do ERP<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe o endere\u00e7o utilizado pelo CR.IA Business para comunica\u00e7\u00e3o com o ERP, quando aplic\u00e1vel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Esse endere\u00e7o depende do sistema utilizado pela empresa.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">SAP Business One<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Para ambientes <strong>SAP Business One<\/strong>, deve ser informado o endere\u00e7o do <strong>Service Layer<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Exemplo de estrutura:<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/servidor:50000\/b1s\/v1\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O endere\u00e7o, porta e configura\u00e7\u00e3o podem variar de acordo com o ambiente SAP Business One da empresa.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\"><strong>Importante:<\/strong> o servidor onde est\u00e1 instalado o conector do CR.IA Business deve conseguir acessar o Endpoint do ERP informado.<\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Schema do ERP<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe o schema ou identifica\u00e7\u00e3o utilizada pelo ERP, quando aplic\u00e1vel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Essa informa\u00e7\u00e3o pode variar de acordo com o sistema conectado e sua configura\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Em ambientes onde esse campo n\u00e3o seja necess\u00e1rio, o preenchimento deve seguir a configura\u00e7\u00e3o definida para o sistema utilizado.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Aba Conex\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Na aba <strong>Conex\u00e3o<\/strong> s\u00e3o informados os dados t\u00e9cnicos necess\u00e1rios para que o CR.IA Business acesse o banco de dados.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-limpa-1024x542.png\" alt=\"\" class=\"wp-image-887\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-limpa-1024x542.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-limpa-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-limpa-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-limpa-1536x813.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-limpa.png 1647w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Os seguintes campos est\u00e3o dispon\u00edveis:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Software de Banco de Dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Selecione o banco de dados utilizado pelo sistema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">As op\u00e7\u00f5es dispon\u00edveis incluem:<\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Microsoft SQL Server<\/li>\n\n\n\n<li>PostgreSQL<\/li>\n\n\n\n<li>SAP HANA<\/li>\n\n\n\n<li>Oracle<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Selecione a op\u00e7\u00e3o correspondente ao banco de dados do ambiente que ser\u00e1 conectado.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Host do Banco de Dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe o endere\u00e7o do servidor onde est\u00e1 localizado o banco de dados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Dependendo da infraestrutura da empresa, poder\u00e1 ser utilizado:<\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>nome do servidor;<\/li>\n\n\n\n<li>endere\u00e7o IP;<\/li>\n\n\n\n<li>host configurado para acesso ao banco.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Exemplos:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><code>SERVIDORDB<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">ou<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><code>192.168.1.10<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O servidor onde est\u00e1 instalado o conector deve conseguir acessar esse endere\u00e7o.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Nome do Banco de Dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe o nome do banco de dados que ser\u00e1 utilizado pelo CR.IA Business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Essa informa\u00e7\u00e3o deve corresponder exatamente ao banco de dados existente no servidor informado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Exemplo:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><code>EMPRESA_PRODUCAO<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Em ambientes SAP Business One, normalmente corresponde ao banco de dados da empresa que ser\u00e1 consultada.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Schema do Banco de Dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe o schema utilizado para acessar os objetos do banco de dados, quando aplic\u00e1vel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O preenchimento desse campo depende do banco de dados utilizado e da estrutura configurada no ambiente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Usu\u00e1rio do Banco de Dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe o usu\u00e1rio que ser\u00e1 utilizado pelo CR.IA Business para acessar o banco de dados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Recomenda-se criar um usu\u00e1rio espec\u00edfico para utiliza\u00e7\u00e3o pelo CR.IA Business.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\"><strong>Recomenda\u00e7\u00e3o de seguran\u00e7a:<\/strong> para utiliza\u00e7\u00e3o dos agentes destinados exclusivamente a consultas e an\u00e1lises, recomenda-se que o usu\u00e1rio possua somente permiss\u00f5es de <strong>leitura<\/strong> sobre os objetos necess\u00e1rios.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Dessa forma, consultas realizadas pelos agentes podem acessar as informa\u00e7\u00f5es necess\u00e1rias sem permitir altera\u00e7\u00f5es nos dados do sistema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">As permiss\u00f5es necess\u00e1rias devem ser definidas de acordo com as tabelas, views ou objetos que ser\u00e3o disponibilizados para utiliza\u00e7\u00e3o no CR.IA Business.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Senha do Banco de Dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe a senha correspondente ao usu\u00e1rio configurado no campo anterior.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Certifique-se de que a senha esteja correta e que o usu\u00e1rio esteja ativo no banco de dados.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Vers\u00e3o Alvo<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Informe ou selecione a vers\u00e3o correspondente ao banco de dados utilizado no ambiente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Essa configura\u00e7\u00e3o permite que o CR.IA Business utilize as caracter\u00edsticas adequadas \u00e0 vers\u00e3o do banco de dados conectado.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-1024x542.png\" alt=\"\" class=\"wp-image-888\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-1024x542.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao-1536x813.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-aba-conexao.png 1647w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Exemplo de configura\u00e7\u00e3o para SAP Business One<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Em um ambiente utilizando <strong>SAP Business One com SAP HANA<\/strong>, uma configura\u00e7\u00e3o t\u00edpica ter\u00e1:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Aba Geral<\/strong><\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Nome: identifica\u00e7\u00e3o do ambiente SAP Business One<\/li>\n\n\n\n<li>Descri\u00e7\u00e3o: descri\u00e7\u00e3o da empresa ou ambiente<\/li>\n\n\n\n<li>Tipo Sistema: SAP Business One<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Aba Avan\u00e7ado<\/strong><\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Endpoint do ERP: endere\u00e7o do Service Layer<\/li>\n\n\n\n<li>Schema do ERP: schema correspondente ao ambiente<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Aba Conex\u00e3o<\/strong><\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Software de Banco de Dados: SAP HANA<\/li>\n\n\n\n<li>Host do Banco de Dados: servidor SAP HANA<\/li>\n\n\n\n<li>Nome do Banco de Dados: banco da empresa<\/li>\n\n\n\n<li>Schema do Banco de Dados: schema utilizado pelo ambiente<\/li>\n\n\n\n<li>Usu\u00e1rio do Banco de Dados: usu\u00e1rio configurado para acesso<\/li>\n\n\n\n<li>Senha do Banco de Dados: senha do usu\u00e1rio<\/li>\n\n\n\n<li>Vers\u00e3o Alvo: vers\u00e3o correspondente ao SAP HANA utilizado<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\">Os endere\u00e7os, nomes de banco, schemas, usu\u00e1rios e portas dependem da configura\u00e7\u00e3o de cada ambiente e devem ser confirmados com o respons\u00e1vel pela infraestrutura ou administra\u00e7\u00e3o do ERP.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Salvar a conex\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s preencher as informa\u00e7\u00f5es necess\u00e1rias nas abas <strong>Geral<\/strong>, <strong>Avan\u00e7ado<\/strong> e <strong>Conex\u00e3o<\/strong>, revise os dados informados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Clique em:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Salvar<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O sistema ser\u00e1 cadastrado no CR.IA Business e ficar\u00e1 dispon\u00edvel para utiliza\u00e7\u00e3o pela plataforma.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Finalizar a etapa<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s salvar a conex\u00e3o, retorne \u00e0 tela de <strong>Instala\u00e7\u00e3o<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A etapa <strong>Configurar conex\u00e3o<\/strong> ser\u00e1 apresentada como conclu\u00edda.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-finalizada-1024x542.png\" alt=\"\" class=\"wp-image-886\" srcset=\"https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-finalizada-1024x542.png 1024w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-finalizada-300x159.png 300w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-finalizada-768x407.png 768w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-finalizada-1536x813.png 1536w, https:\/\/docs.criabusiness.app\/wp-content\/uploads\/2026\/09\/tela-conexao-finalizada.png 1647w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Com essa etapa conclu\u00edda, ser\u00e1 poss\u00edvel avan\u00e7ar para:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Adicionar seu primeiro agente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Nessa etapa, o usu\u00e1rio poder\u00e1 selecionar um agente pronto dispon\u00edvel na loja do CR.IA Business e adicion\u00e1-lo ao ambiente.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\"><strong>Pr\u00f3ximo passo: Adicionar seu primeiro agente.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Solu\u00e7\u00e3o de problemas na conex\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Caso a conex\u00e3o n\u00e3o funcione corretamente, verifique os principais pontos abaixo.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">N\u00e3o foi poss\u00edvel acessar o banco de dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Poss\u00edveis causas<\/strong><\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Host do banco de dados incorreto.<\/li>\n\n\n\n<li>Banco de dados informado incorretamente.<\/li>\n\n\n\n<li>Usu\u00e1rio ou senha inv\u00e1lidos.<\/li>\n\n\n\n<li>O servidor do conector n\u00e3o possui acesso ao servidor de banco de dados.<\/li>\n\n\n\n<li>Firewall ou regras de rede est\u00e3o bloqueando a comunica\u00e7\u00e3o.<\/li>\n\n\n\n<li>Servi\u00e7o do banco de dados n\u00e3o est\u00e1 dispon\u00edvel.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Como verificar<\/strong><\/p>\n\n\n\n<ol style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Confirme o <strong>Host do Banco de Dados<\/strong>.<\/li>\n\n\n\n<li>Confirme o <strong>Nome do Banco de Dados<\/strong>.<\/li>\n\n\n\n<li>Verifique o usu\u00e1rio e a senha informados.<\/li>\n\n\n\n<li>Confirme se o servidor onde est\u00e1 instalado o conector consegue acessar o servidor de banco de dados.<\/li>\n\n\n\n<li>Verifique as regras de firewall e rede do ambiente.<\/li>\n\n\n\n<li>Confirme se os servi\u00e7os do banco de dados est\u00e3o ativos.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">Usu\u00e1rio n\u00e3o possui permiss\u00e3o para consultar os dados<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Poss\u00edvel causa<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O usu\u00e1rio configurado para conex\u00e3o n\u00e3o possui permiss\u00e3o de leitura sobre as tabelas, views ou objetos necess\u00e1rios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Como resolver<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Solicite ao administrador do banco de dados que conceda ao usu\u00e1rio as permiss\u00f5es de leitura necess\u00e1rias para os objetos que ser\u00e3o utilizados pelo CR.IA Business.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\">N\u00e3o \u00e9 necess\u00e1rio conceder permiss\u00f5es de altera\u00e7\u00e3o de dados para agentes utilizados exclusivamente para consultas e an\u00e1lises.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">N\u00e3o foi poss\u00edvel acessar o Endpoint do ERP<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Poss\u00edveis causas<\/strong><\/p>\n\n\n\n<ul style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Endpoint informado incorretamente.<\/li>\n\n\n\n<li>Porta n\u00e3o acess\u00edvel.<\/li>\n\n\n\n<li>Servi\u00e7o do ERP indispon\u00edvel.<\/li>\n\n\n\n<li>Firewall bloqueando a comunica\u00e7\u00e3o.<\/li>\n\n\n\n<li>O servidor do conector n\u00e3o consegue acessar o endere\u00e7o informado.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Como resolver<\/strong><\/p>\n\n\n\n<ol style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Confirme o endere\u00e7o informado em <strong>Endpoint do ERP<\/strong>.<\/li>\n\n\n\n<li>Verifique se o servi\u00e7o correspondente est\u00e1 em execu\u00e7\u00e3o.<\/li>\n\n\n\n<li>Confirme se o servidor do conector consegue acessar o endere\u00e7o e a porta configurados.<\/li>\n\n\n\n<li>Verifique eventuais regras de firewall.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Em ambientes <strong>SAP Business One<\/strong>, confirme tamb\u00e9m se o <strong>Service Layer<\/strong> est\u00e1 dispon\u00edvel e acess\u00edvel pelo servidor onde o conector foi instalado.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\">A etapa n\u00e3o aparece como conclu\u00edda<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Caso a conex\u00e3o tenha sido cadastrada, mas a etapa <strong>Configurar conex\u00e3o<\/strong> continue pendente:<\/p>\n\n\n\n<ol style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\" class=\"wp-block-list\">\n<li>Verifique se o cadastro foi salvo corretamente.<\/li>\n\n\n\n<li>Atualize a tela de Instala\u00e7\u00e3o.<\/li>\n\n\n\n<li>Confirme se o sistema cadastrado permanece dispon\u00edvel.<\/li>\n\n\n\n<li>Caso necess\u00e1rio, revise os dados de conex\u00e3o.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Ap\u00f3s a configura\u00e7\u00e3o ser reconhecida pela plataforma, a etapa ser\u00e1 apresentada como conclu\u00edda.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Conclus\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">Com a conex\u00e3o configurada, o CR.IA Business passa a possuir as informa\u00e7\u00f5es necess\u00e1rias para acessar o ambiente de dados da empresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">A instala\u00e7\u00e3o estar\u00e1 ent\u00e3o preparada para a pr\u00f3xima etapa obrigat\u00f3ria:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Adicionar seu primeiro agente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">O agente utilizar\u00e1 a conex\u00e3o configurada para acessar as informa\u00e7\u00f5es necess\u00e1rias \u00e0s consultas e an\u00e1lises realizadas na plataforma.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\">\n<p class=\"wp-block-paragraph\"><strong>Pr\u00f3ximo passo: Adicionar seu primeiro agente.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Objetivo Nesta etapa ser\u00e1 configurado o acesso do CR.IA Business ao sistema e ao banco de dados que ser\u00e3o utilizados pela plataforma. A conex\u00e3o permite que os agentes do CR.IA Business acessem as informa\u00e7\u00f5es corporativas necess\u00e1rias para realizar consultas, an\u00e1lises e responder \u00e0s perguntas realizadas pelos usu\u00e1rios. Cada sistema cadastrado representa uma origem de dados [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":562,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-849","docs","type-docs","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=849"}],"version-history":[{"count":2,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/849\/revisions"}],"predecessor-version":[{"id":893,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/849\/revisions\/893"}],"up":[{"embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=\/wp\/v2\/docs\/562"}],"wp:attachment":[{"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=849"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.criabusiness.app\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}